Technical Solution Analyst
The Solution Analyst team supports our partners in designing projects that include our Intelligent DAM solution (THRON). Sometimes the S.A. team also directly supports strategic customers in validating their choices. The team operates mostly on pre-sales phases but can support project delivery and management for key customers or projects.
Solution Analysts work closely with THRON product management, direct sales and channel partners, their role is to understand customers’ business objectives and design a technical solution that meets them by involving the appropriate THRON partners in the process.
They are also in charge of providing project estimates such as timing, tech stack components and costs. On pre-sales phases as well as selecting the right partners to deliver the project.
Roles and Responsibilities
Support partners and sales in understanding the client’s business objectives and designing the best solutions for their customers.
Working closely with the product management to be up-to-date with product roadmap and provide feedback to prioritize platform improvement in order to maximize business impact on customers/partners. Solution Analysts are company’s closest to how customers and partners uses the product so that they are also required to analyse all projects to find common cases and solutions in order to help our Academy team in improving training and support resources. Training to customers and partners might be required from time to time.
Suitable candidates appreciate working in an environment of continuous innovation, where the release cycle involves working closely with product management and leaders to successfully go from product concepts to deliverables.
The ideal candidate possesses ability to manage a project in addition to technical skills in software architecture and cloud computing (being able to design a good architecture is mandatory, being able to write sample code that invoke REST webservices is welcome).
As we will need you to be able to find your way in complex customer environments, curiosity about the customer’s business challenges, flexibility and adaptability are vital.
You will have a chance to work in a fresh and modern team of passionate and dedicated people, from developers to company management; learning, sharing and teaching are the pillars on which our teamwork will be based.
Scalability is no joke: THRON delivers petabytes of data every month with a fast-increasing rate of use. Selected candidates will maintain and enhance modern world-class scalability for real-time services.
This position is based in Italy in company’s HQ ( Piazzola Sul Brenta – PD).
English and Italian language proficiency
Previous experience in managing development teams
Previous experience managing enterprise grade projects (ability to engage with key stakeholders including business managers, familiarity with large enterprise organisations)
Ability to quickly develop simple mockups by using html and RESTful webservice calls
Proactive in daily work, continuous learning and professional growth
Problem solving / solution design attitude
Knowledge of public cloud technologies and cloud architectures
Experience/knowledge about agile methodologies (scrum, kanban, etc)
Experience in interacting with sales personnel Experience in data collecting and processing environments (eg. Business Intelligence)