Operations analyst

Company Supermercato24
Location Milan, Italy

Who we are: 

  • Supermercato24 was founded in 2014 and has received multiple startup awards;
  • It is now a multi-million well-funded startup with top Italian investors such as Innogest and 360 Capital Partners. We are also establishing innovative partnerships with blue chip companies such as Samsung and Enel:
  • We aim to make grocery shopping online easy, fast and convenient;
  • We want to change the world and give back all the time and efforts that everyone now spends in picking, queuing and delivering his/her own groceries at home;

What you will do:

  • Support on oversee operations initiatives via value-added logistic analysis and insights, ensuring high levels of efficiency, quality and execution;
  • Analyze weekly demand forecasts and logistic KPI per cities providing data driven insights;
  • Provide critical feedback to and work directly with product & analytics teams to continuously improve system performance & execution;
  • Act as liaison between operations & business development teams to ensure alignment on key initiatives and expansion strategy;
  • Support to creation of in store logistic processes from scratch;
  • Support to ad hoc strategic and cross-functional activities/analysis;

What we offer:

  • Well-funded start-up, which means the medium-term security of investments and network combined with freedom, power, responsibility and zero bureaucracy;
  • Create something that can change the life of millions of people
  • Opportunity to create something from scratch and potentially build up your own team going forward;
  • Why you should join us nowWe are growing very fast and the earlier you join the higher the rewards
  • We have top of the pops investors, an amazing team, sky-high ambitions;
  • If scaling or doing 10X is for you an understatement, you are the perfect match and you shouldn’t think twice since there are not many chances like this in Europe right now;
  • We are working in a huge industry that hasn’t been much touched by the last 20 years of innovation, we want to bring all of that at once;
  • If you are interested in Big Data, we are building one of the most data-intensive company that could exist;
  • Opportunity to answer unique questions that only an online grocery crowdsourced delivery service can have. A handful of companies are doing this (Amazon, Instacart, Google) and you will be part of one of them;
  • Unparalleled power, freedom, learning, personal growth and reward;


  • Master of science in management engineering, business administration or other analytical/scientific background;
  • Ability to communicate succinctly and effectively with key stakeholders across multiple channels;
  • Very good multi-tasking skills;
  • Business acumen and solid analytical skills;
  • Team-oriented mindset and willing to jump in to help wherever and whenever needed (solid execution and “hands-on” attitude;
  • Ability to process information quickly and implement effective solutions;
  • Flexibility to work in a rapidly-changing environment
  • A knack for recognizing patterns and problems;
  • An attitude that views inefficiency as unacceptable and you think of new, improved ways to do things when a process is broken;
  • Passion for the customer and shopper experience.

Apply for this position